Video Storm upgrade program
Need to add more inputs or outputs to your home theater? Purchase a Video Storm product and we have your future needs covered. Our complete CRM and CMX product lines offer a lifetime upgrade policy. Simply pick out the new unit you need and send an upgrade request to sales@video-storm.com. Once you receive the confirmation reply, place the order for the new unit on www.video-storm.com. Once your new unit arrives, pack up the old one and sent it back. We will apply your upgrade credit back to your credit card when we receive the old unit.
For HDMI upgrades on the CRM62/CRM84, you can purchase and field install the DVB100 6:1 digital video switch.
For HDMI upgrades on any CMX series switch, you can purchase any HMX HDMI matrix switch and connect to the RS-232 expansion port of the CMX switch.
Upgrade credit table
| Time from original purchase | Trade in Credit (% of original purchase price of trade unit) |
| < 3 months | 100% |
| 3 to 12 months | 70% |
| 12 to 24 months | 50% |
| > 24 months | 35% |
Note 1: Original purchase receipt or electronic record may be required to prove purchase price and date.
Note 2: Upgrade credit may be reduced if the trade in unit is in poor or non functional condition.